JUNIOR ADMINISTRATIVE ASSISTANT
This position is primarily responsible for administering all laboratory slips received by the lab by entering them promptly in the Magic Touch system and ensuring that timelines are addressed and met by performing the following duties.
What we offer.
At Beverly Hills Dental Laboratory, we offer lab technicians the opportunity to work in a dynamic and cutting-edge environment where precision and artistry meet. Our team creates beautiful, high-quality dental restorations for some of the most discerning clients in the industry. With access to the latest technology and advanced techniques, we provide a challenging and rewarding career where your skills can truly shine. Join us and be part of a passionate team that is dedicated to excellence, innovation, and craftsmanship.
What we ask.
Duties & Responsabilities
- Answers Phones, enters individual lab slips in the Evident system daily and promptly.
- Identifies any discrepancies noted on the lab slip such as due date, missing pictures etc.
- Works with the dental office on seeking clarification on lab slip.
- Gathers patient pictures and pertinent information to include on lab slip.
- Monitors any cases flagged as late in the Evident system to ensure all technicians are properly.
- signing off in the system as the case moves from one station to another.
- Addresses any call from dentist offices regarding case status.
- Assists in preparing cases for shipping.
- Works closely with potential new customers to send out estimates.
- Plans future class sessions and seminars for the laboratory.
- Coordinates meetings and communicate with dentists and clients.
- Manages calendar for lab owner.
- Demonstrates superior customer service skills routinely.
- Communicates with customers in a courteous, professional, cooperative and mature manner.
- Maintains a clean, orderly, and safe workplace.
Other qualifications
- 3+ years experience.